[#136] UIS Support request process
If the Forge Admin Team needs to contact the NSS support team, please use the following email template:
To: dls@harvard.edu
Subject: UIS NOC Server work request
From: abcd-forge@abcd.harvard.edu
Servername: forge.abcd.harvard.edu
Support Team: UIS SOC-Wintel Team
Request: Brief description
Priority: Low, Medium, High
Alternatively, call x62001, submit the tkt and ask to have it assigned to the SOC-Wintel group
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